As of March 1st, 2023, em clinic will require all clients to leave a valid credit card on file at the time of scheduling an appointment.
At EM Clinic, we value your time and ours. We strive to provide efficient and quality services to our clients, and we understand that sometimes circumstances may arise that cause you to run late. However, to ensure that we can serve all our clients to the best of our ability, we have implemented the following late policy:
At EM Clinic, we understand that sometimes circumstances arise that may require you to cancel or reschedule your appointment. We strive to accommodate our clients’ needs and provide the best possible service, but we also need to maintain a fair and efficient schedule for all of our clients. Therefore, we have implemented the following cancellation and no-show policy:
We understand that unforeseen circumstances may arise that are beyond your control. In such cases, we may make exceptions to our cancellation and no-show policy. Please contact us as soon as possible if you are unable to make your appointment due to an emergency or unexpected situation.
We appreciate your cooperation with our cancellation and no-show policy. It allows us to provide the best possible service to all our clients and ensures that we can accommodate the needs of as many people as possible. If you have any questions or concerns about our policy, please don’t hesitate to contact us.
At EM Clinic, we take great pride in providing high-quality services and products to our clients. Aesthetic results are varied from client to client and while we do our best to achieve optimal, desired outcomes, it cannot be guaranteed. Clients are responsible for additional treatments needed to reach the desired outcome.
There are no refunds on gift certificates, treatments purchased, or treatments rendered. If there is an adverse reaction or the treatment purchased is not optimal for desired outcome the client can receive a clinic credit to put towards another treatment or product.
Em clinic will accept returns and exchanges of opened products within 30 days of purchase. If you are having an adverse reaction to a product within 30 days, please contact the clinic so we can contact the manufacturer.